Recent Posts

Key Reasons to Choose SERVPRO of Bent Tree!

12/2/2019 (Permalink)

Home/business owners rely on SERVPRO to restore damaged property for tons of reasons. Here are just a few below:

  1. We Respond Promptly 

 You can reach us 24 hours a day and 7 days a week and 365 days a year. Our phones are answered by our trained-on call managers for the week outside business hours. Meaning that you will always to speak to someone who is able to dispatch crews to assist you.

  1. SERVPRO is Trained & Qualified

Our crews have the best training through the IICRC (Institute of Inspection Cleaning and Restoration Certification). Along with the best training, SERVPRO of Portsmouth have certifications through IICRC such as WRT, AMRT, FSRT, CCT and more.

  1. We Understand

SERVPRO of Ben Tree (Far North Dallas) understands the situation and how you feel when it comes to a loss. We’re on the same page with you when it comes to keep the cost down, remediate the damage and make your home or business look and feel “Like it never even happened.”

  1. Restore vs Replace Philosophy 

To someone who is untrained and experienced when it comes to a water or fire damage, it would make sense to replace everything. The drying and cleaning methods that we use allows us to save a lot more than replacing. The benefit of restoring is being cost effective, save time and it gives the customer a peace of mind.

 SERVPRO of Bent Tree is always here to help whenever you need it. If you discover water coming through the ceiling of your home at 4 AM, or you are notified by your building's security system  that your fire alarm is going off and your warehouse is full of smoke, call us at 972-446-0383.  You will be speaking to a decision maker who is able to dispatch a crew and help you make it “Like it never even happened.”

Why SERVPRO? Our Advanced Equipment and Technology!

12/2/2019 (Permalink)

racks of Equipment "Like it Never Even Happened!"

At SERVPRO of Bent Tree (Far North Dallas), we strive to provide our customers the best service using our latest, up-to-date equipment and technology. We understand the stress that comes with experiencing water or fire damage and our goal is to alleviate that stress as quickly as possible. We always follow the practices and standards set by the Institute of Inspection Cleaning and Restoration Certification (IICRC).

When we report to a water damage at a home or business, the first step is to determine the extent of the damage, and the areas affected. Our advanced moisture meters allow us to detect water that cannot be seen behind the walls or under your flooring, and exactly how saturated it is. We use our infrared cameras for areas that are harder to detect with the meters.

Once we determine the affected areas, we will set up drying equipment. Our industrial dehumidifiers and high-speed air movers are typically used in a residential or small water loss. The dehumidifiers help remove the moisture from walls, ceilings, and floors. The air movers increase air circulation, improving the overall drying time by helping to evaporate moisture in the air quickly. For larger commercial water damages, we use our high-grade desiccants to complete the drying process more efficiently.

Water and fire damages have the potential to cause powerful odors. We use air scrubbers and deodorization agents to remove these odors and help control air quality. Our air scrubbers remove chemicals, contaminants and gasses from the air through a filtration process. Our deodorization agents control the odors helping to eliminate them from the air all together.

If you have a water or fire damage, call us at 972-446-0383.

With our advanced equipment & expertise, we promise to make the damage feel “Like it never even happened.”

Locally Owned and Operated!

11/13/2019 (Permalink)

7x24 Service We are READY when YOU need us to be!

The effects of a disaster on your home can get felt immediately. From the impact that it has on the relocation of your family until the situation can get restored to the damages caused to the structure and the contents of the property, you need a team that can restore your house quickly. Our franchise offers a fast response time and highly trained professionals capable of assessing the damage to your property and having the experience to overcome it.

We care about our customers and do what it takes to work with their insurance company to make the process smoother.

Something that makes our franchise a wise choice for those battling the effects of disasters like fire, mold and water damage is our fast response to the emergency. We have a 24-hour response team that can mitigate loss at your property by preventing the damage from continuing to spread throughout your home. We have advanced technology that can extract water fast and start drying up damp areas on your property. This ability alone can help to starve out active mold colonies as our remediation technicians begin the preparations for removal of the organism, but also preserves materials affected by water loss incidents inside the house.

Our SERVPRO franchise is also a wise choice because of our highly trained technicians. When a water disaster strikes your home, you put your trust in those that come to help you restore the damage and get it back to preloss conditions. We ensure that the professionals we dispatch throughout our service area are educated and experienced in the best practices and tactics to make restoration as fast and effective as possible without compromising quality.

Locally Owned Company with National Resources

No matter what the emergency, our SERVPRO of Bent Tree response team is ready to help you 24/7 when you call (972)386-3808.

Hoarding Clean up in Dallas.

10/18/2019 (Permalink)

room overcrowded with belongings Hoarding

Hoarding Clean up is a necessity which is not limited to this city alone. It is estimated that about 3 million hoarders can be found within the United States alone, and quite a number of them are in Dallas.

Hoarding or Obsessive Compulsive Disorder is a medical condition that causes the sufferer to collect different household items or things that they thought they would need, but which they will never need eventually. The problem with this condition is that sufferers get addicted to it, and they keep collecting all kinds of trash, papers, pets, human and animal wastes, and all kind of things one can think of, they will collect these things up to the point of filling doorways and passages in their homes with them.

Some sufferers have filled their garages, offices, and homes with these items to the point that they became overwhelmed when it comes to removing them, and instead of getting relief, the situation keeps getting worse, opening the door for all kinds of rodents and infestations, which is dangerous to the health of the sufferers as well as others living around them.

Getting your home restored to its normal quality is only part of our job at SERVPRO of Bent Tree.

 We genuinely care about and work hard to help with the hoarding sufferer and family members to insure that they are comfortable with the hectic task that is ahead.

 We are available 24/7 and can be reached at 972-386-3808.

Cleaning up after an undiscovered death.

10/17/2019 (Permalink)

Technicians Cleaning Biohazard Clean up

Discovering an unattended death usually happens between loved ones or friends/neighbors. When this happens, it's both shocking and overwhelming. You may feel like you need to move the body or cleanup the area. Coming into contact with decomposition is not a safe option if you're not properly trained to do so.

Don't ever feel like you need to be the one to clean a death of a loved one. This can be an emotionally taxing situation as well as dangerous if done incorrectly. Let SERVPRO of Bent Tree come in and take care of this for you. We are discreet, thorough, and compassionate. All of our technicians are trained to make sure everything is both cleaned and sanitized so you don't have to think about it.

We are always available 24/7/365

You can reach us at 972-386-3808

Emergency Escape Plan

10/15/2019 (Permalink)

Exit Plan Office Emergency Escape Plan

If you are a building owner with tenants or a property manager, you should always have an exit plan in case of a serious fire or water damage in the building. Part of the plan should be multiple exits for all occupants of the building and a meeting spot for each group of people. There should never be a question when an emergency arises where people should go and what to do. It is very important to have your occupants, staff or visiting persons apprised of this information and is prepared.

The details of these plans should be both a visual drawing and written directions. If you are able to, the building should have arrows marked on all areas where the exit plan is activated. For example, take a look at the photo.

Never forget, SERVPRO of Bent Tree is always here to help in case of an emergency in your commercial building.

Wet Carpet?

10/14/2019 (Permalink)

Carpet Damage Carpet Damage

You wake up, stumble out of bed and take that first step into the hallway and are alarmed when your feet sink into a cold wet carpet.  Now what?  Don’t panic, we are here for you.  The SERVPRO of Bent Tree team can help you turn this could be nightmare into a minor inconvenience.  It is important that you contact us as quickly as possible due to how quick mold can form on and around wet carpet.  Many people don’t realize that the water damage goes much deeper than just the carpet.  

  • Find the source of the water that is causing the damage and turn it off immediately.
  • Remove anything from the carpet that would cause staining.
  • Call a professional cleaning team to handle the problem.

It is important that you have the professionals at SERVPRO of Bent Tree handle any carpet removal.  Our advanced equipment can handle drying of not only the carpet, but the padding and the subfloor.  It is important that all three layers are dried in order to prevent any harmful mold growth.

 We are available 24/7  

You can reach us by calling-


What could cause water damage at your business?

9/12/2019 (Permalink)

conference room table and chairs in two feet of water Water Damage in your Office.

When business owners experience damage it is often due to reasons that could have possibly been prevented with a little preventative and routine maintenance. Often when a business owner thinks of water damage happening to their business, they often picture a massive storm wiping out power lines, flooding offices, and shutting down businesses for days at a time. While it is often true that commercial water damage is usually the result of floods and water caused by weather events and storms, it is not the only cause. Some causes get overlooked and are not considered ahead of time as a possible problem being that one often only thinks about some of them where their home, not their office is concerned.

Here are some of the typical causes of water damage to commercial buildings and businesses. You’ll notice that some of them are probably familiar to you if you are a homeowner.  

  1. Broken pipes and plumbingJust like in your home residence, if the plumbing system in your workplace fails water damage could be the result. It is best to ensure that you, or if you have a landlord, are taking steps especially prior to cooler weather to ensure that pipes are not damaged and will not freeze.
  2. Malfunctioning fire sprinkler systems

Usually older office and retail buildings may have outdated sprinkler systems that work in conjunction with fire protection systems. While sprinklers can come in handy during a fire emergency, if they are faulty or in need of replacement, they can also be a major cause of commercial flood damage. Should they malfunction, fire sprinklers can easily damage inventory and business assets.

  1. Backed up sewer linesAnother cause of commercial water damage that often catches business owners by surprise is a backed-up sewer. Should the sewer line to your building back up or become damaged, you must realize the potential dangers of contaminated Black Water which can cause health effects and ruin products and office furnishings. Should this happen, most products and furnishings may not be salvageable due to health reasons. In this type of situation, the business may definitely need to be shut down and all employees removed until cleanup is complete.
  2. 4.Damaged appliances and equipment

Commercial flood damage is more common in restaurants and catering facilities, as well as any business that has appliances and equipment that make use of water. If an appliance fails it’ll often send water across your building. If this happens outside of business hours when no one is around, you may come back to work and face a big water emergency.

  1. Toilet or Shower Overflow

If your business is complete with a restroom, be it for public or employee only use, then you may experience toilet overflow. If your business also has a shower be it for employees, or perhaps you’re a hotel with guests, then you may also experience water overflowing from a shower or tub. Toilets for instance, can run and drip. Once it springs a bad leak it can then damage your floors and your walls. If your toilet is constantly running or dripping, it is best to figure out why before it becomes an even bigger problem. Be careful to not clog your toilets. While sometimes it is unavoidable, always make sure to have a plunger available in case it should be needed. If you know something has clogged your toilet, then do not keep flushing it. Until you are sure the clog has been dealt with properly, flushing can cause your toilet to overflow. Should that happen, do your best to clean up any water immediately. As for showers, it is best to ensure that the drains do not get clogged. This along with excess use of water for long showers, can lead to flooding and pooling, which if you’re not careful, can cause water damage.

You want to make sure to act quickly should you experience any Water Damage. Not only may not acting quickly possibly take your business out of commission or for a longer period of time, but it can also worsen the situation. More time not treated allows not only more time for any product, furniture or equipment to be damaged, but also then allows time for mold to begin growing. We are also here to assist with mold remediation, but it is best to avoid Water Damage getting to that point.  

Once our team at SERVPRO of Bent Tree determines the level of loss due to the size of your facility. The property is then further assessed, and a team of appropriate size is dispatched to get the job done quickly and efficiently in order to return your business and operation to normal.

“Like it never even happened." If you experience any Water Damage to your business, then give us a call 24 / 7 and 365 days a year at 972-386-3808.

The 4 Ways Restorations Companies Secure Your Home After a Fire

7/22/2019 (Permalink)

Fencing the perimeter of your property

Four Ways of Securing Your Property

The last thing a family needs to worry about after experiencing a devastating house fire is incurring more damage from vagrants, the weather or animals. Therefore, if your home experiences significant fire damage, you may want to contact a local fire remediation company to secure your property. Most of these businesses offer at least four ways of securing your property: board up, tarping, fencing and surveillance services.

1. Boarding Up Windows and Doors

An emergency board up is standard practice for most fire recoveries. Essentially, a company comes in and nails or screws large sheets of plywood over broken doorways, windows or other vertical openings in the structure.

2. Tarping Large Openings and Holes

In addition to the board up process, many restoration services will also offer tarps for covering any holes in your roof, which were either caused by the fire or the first responders venting the property. By overlaying your roof with tarps, the company protects the interior from further damage, which may protect your insurance claim from being denied.

3. Fencing the Perimeter of Your Property

Depending on the extent of the damage, you may want to search the Far North Dallas, TX, area for a fire damage cleanup company that also offers fencing services. Fences provide an additional level of protection against further damage by making entry onto your property more difficult.

4. Surveillance

Last, some restoration companies offer surveillance to ensure that your property remains secure until fire cleanup can begin. While not necessary in every situation, monitoring can be a useful tool in mitigating greater loss.
Fires can leave a family home vulnerable to even more significant loss than what was experienced in the initial blaze. Therefore, to protect your property and mitigate further damage, find a service that can board up, tarp, fence and watch your property, defending the structure and your future insurance claim.

Common Mold Damage Insurance Questions

7/22/2019 (Permalink)

Leaking roofs can cause mold damage in your building

When your commercial building in Dallas, TX, has mold damage, you may be eligible for an insurance claim. Discover how commercial insurance can protect you from damage related to mold and which insurance policies your business.

How Does Mold Grow?

First, it’s important to understand mold growth occurs in your building. Mold is spread by spores through the air. It requires food, moisture, oxygen and a warm environment to grow. Typically, mold is caused by an accident or natural disaster. Here are some typical problems that can cause mold damage:

  • Leaking pipes
  • Leaking roof
  • Floods
  • Hurricanes
  • Other natural disasters

Mold can be caused by something as simple as a leak in your roof or as complex as a civil commotion leading to damaged pipes and water damage. There are many exclusions to every mold insurance policy, so carefully review your policy and determine the best coverage for your unique situation.

Does My Insurance Cover Mold Damage?

Most commercial insurance policies don’t cover general mold and fungi growth. When you receive a mold and fungi policy, this policy typically has many exclusions. Find a policy that covers the most likely causes of mold growth in your commercial building.

Some policies only cover mold caused by hurricanes and floods, while others cover more rare events, such as fire, vandalism and sinkhole collapse. Limited fungus coverage covers all the necessary cleanup by a commercial mold remediation company, as well as the repair and restoration costs.

Protecting Your Commercial Property

If you find mold in your commercial building, or you see signs of mold, don’t wait to contact a professional remediation company. Ask your insurance provider about any commercial insurance coverage that may apply to your specific instance of mold, and choose a company that is Faster to any size disaster. Whether you’re dealing with minor mold spots or a large infestation, receive the prompt service you need and file an insurance claim for relevant damages.