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What could cause water damage at your business?

9/12/2019 (Permalink)

conference room table and chairs in two feet of water Water Damage in your Office.

When business owners experience damage it is often due to reasons that could have possibly been prevented with a little preventative and routine maintenance. Often when a business owner thinks of water damage happening to their business, they often picture a massive storm wiping out power lines, flooding offices, and shutting down businesses for days at a time. While it is often true that commercial water damage is usually the result of floods and water caused by weather events and storms, it is not the only cause. Some causes get overlooked and are not considered ahead of time as a possible problem being that one often only thinks about some of them where their home, not their office is concerned.

Here are some of the typical causes of water damage to commercial buildings and businesses. You’ll notice that some of them are probably familiar to you if you are a homeowner.  

  1. Broken pipes and plumbingJust like in your home residence, if the plumbing system in your workplace fails water damage could be the result. It is best to ensure that you, or if you have a landlord, are taking steps especially prior to cooler weather to ensure that pipes are not damaged and will not freeze.
  2. Malfunctioning fire sprinkler systems

Usually older office and retail buildings may have outdated sprinkler systems that work in conjunction with fire protection systems. While sprinklers can come in handy during a fire emergency, if they are faulty or in need of replacement, they can also be a major cause of commercial flood damage. Should they malfunction, fire sprinklers can easily damage inventory and business assets.

  1. Backed up sewer linesAnother cause of commercial water damage that often catches business owners by surprise is a backed-up sewer. Should the sewer line to your building back up or become damaged, you must realize the potential dangers of contaminated Black Water which can cause health effects and ruin products and office furnishings. Should this happen, most products and furnishings may not be salvageable due to health reasons. In this type of situation, the business may definitely need to be shut down and all employees removed until cleanup is complete.
  2. 4.Damaged appliances and equipment

Commercial flood damage is more common in restaurants and catering facilities, as well as any business that has appliances and equipment that make use of water. If an appliance fails it’ll often send water across your building. If this happens outside of business hours when no one is around, you may come back to work and face a big water emergency.

  1. Toilet or Shower Overflow

If your business is complete with a restroom, be it for public or employee only use, then you may experience toilet overflow. If your business also has a shower be it for employees, or perhaps you’re a hotel with guests, then you may also experience water overflowing from a shower or tub. Toilets for instance, can run and drip. Once it springs a bad leak it can then damage your floors and your walls. If your toilet is constantly running or dripping, it is best to figure out why before it becomes an even bigger problem. Be careful to not clog your toilets. While sometimes it is unavoidable, always make sure to have a plunger available in case it should be needed. If you know something has clogged your toilet, then do not keep flushing it. Until you are sure the clog has been dealt with properly, flushing can cause your toilet to overflow. Should that happen, do your best to clean up any water immediately. As for showers, it is best to ensure that the drains do not get clogged. This along with excess use of water for long showers, can lead to flooding and pooling, which if you’re not careful, can cause water damage.

You want to make sure to act quickly should you experience any Water Damage. Not only may not acting quickly possibly take your business out of commission or for a longer period of time, but it can also worsen the situation. More time not treated allows not only more time for any product, furniture or equipment to be damaged, but also then allows time for mold to begin growing. We are also here to assist with mold remediation, but it is best to avoid Water Damage getting to that point.  

Once our team at SERVPRO of Bent Tree determines the level of loss due to the size of your facility. The property is then further assessed, and a team of appropriate size is dispatched to get the job done quickly and efficiently in order to return your business and operation to normal.

“Like it never even happened." If you experience any Water Damage to your business, then give us a call 24 / 7 and 365 days a year at 972-386-3808.

The 4 Ways Restorations Companies Secure Your Home After a Fire

7/22/2019 (Permalink)

Fencing the perimeter of your property

Four Ways of Securing Your Property

The last thing a family needs to worry about after experiencing a devastating house fire is incurring more damage from vagrants, the weather or animals. Therefore, if your home experiences significant fire damage, you may want to contact a local fire remediation company to secure your property. Most of these businesses offer at least four ways of securing your property: board up, tarping, fencing and surveillance services.

1. Boarding Up Windows and Doors

An emergency board up is standard practice for most fire recoveries. Essentially, a company comes in and nails or screws large sheets of plywood over broken doorways, windows or other vertical openings in the structure.

2. Tarping Large Openings and Holes

In addition to the board up process, many restoration services will also offer tarps for covering any holes in your roof, which were either caused by the fire or the first responders venting the property. By overlaying your roof with tarps, the company protects the interior from further damage, which may protect your insurance claim from being denied.

3. Fencing the Perimeter of Your Property

Depending on the extent of the damage, you may want to search the Far North Dallas, TX, area for a fire damage cleanup company that also offers fencing services. Fences provide an additional level of protection against further damage by making entry onto your property more difficult.

4. Surveillance

Last, some restoration companies offer surveillance to ensure that your property remains secure until fire cleanup can begin. While not necessary in every situation, monitoring can be a useful tool in mitigating greater loss.
Fires can leave a family home vulnerable to even more significant loss than what was experienced in the initial blaze. Therefore, to protect your property and mitigate further damage, find a service that can board up, tarp, fence and watch your property, defending the structure and your future insurance claim.

Common Mold Damage Insurance Questions

7/22/2019 (Permalink)

Leaking roofs can cause mold damage in your building

When your commercial building in Dallas, TX, has mold damage, you may be eligible for an insurance claim. Discover how commercial insurance can protect you from damage related to mold and which insurance policies your business.

How Does Mold Grow?

First, it’s important to understand mold growth occurs in your building. Mold is spread by spores through the air. It requires food, moisture, oxygen and a warm environment to grow. Typically, mold is caused by an accident or natural disaster. Here are some typical problems that can cause mold damage:

  • Leaking pipes
  • Leaking roof
  • Floods
  • Hurricanes
  • Other natural disasters

Mold can be caused by something as simple as a leak in your roof or as complex as a civil commotion leading to damaged pipes and water damage. There are many exclusions to every mold insurance policy, so carefully review your policy and determine the best coverage for your unique situation.

Does My Insurance Cover Mold Damage?

Most commercial insurance policies don’t cover general mold and fungi growth. When you receive a mold and fungi policy, this policy typically has many exclusions. Find a policy that covers the most likely causes of mold growth in your commercial building.

Some policies only cover mold caused by hurricanes and floods, while others cover more rare events, such as fire, vandalism and sinkhole collapse. Limited fungus coverage covers all the necessary cleanup by a commercial mold remediation company, as well as the repair and restoration costs.

Protecting Your Commercial Property

If you find mold in your commercial building, or you see signs of mold, don’t wait to contact a professional remediation company. Ask your insurance provider about any commercial insurance coverage that may apply to your specific instance of mold, and choose a company that is Faster to any size disaster. Whether you’re dealing with minor mold spots or a large infestation, receive the prompt service you need and file an insurance claim for relevant damages.

The Benefits of Using an IICRC-Certified Drying Specialist

7/17/2019 (Permalink)

SERVPRO has IICRC-Certified Drying Specialists with professional training that can restore your business with the proper equipment.

When your business in Dallas, TX, is flooded, your first call is probably going to be to a water clean up specialist. With so many restoration professionals in the area to choose from, however, how do you choose the one who is going to do a good job at a fair price? Your best bet is to find an IICRC-certified drying specialist. When you hire a certified specialist, you can rest assured that you are getting a qualified expert with significant experience and skills that have passed rigorous testing to earn the certification. 

Facts About IICRC-Certified Drying Specialist. 

Professional Training.

The IICRC sets the industry standard for water restoration specialists. The training process to earn the certification involves three steps:

  • Classes and seminars where technicians are taught how to meet standards
  • Field experience where technicians get a chance to practice skills learned in class
  • Comprehensive exams to prove that the training received was effective

The IICRC stakes its reputation on providing qualified specialists to the water clean up industry. When you hire a certified drying expert, therefore, you know you are getting someone who knows how to restore your business to its former state.

Good Value.

You can be confident in a certified specialist’s skills, ensuring that the service you get is exactly what you are paying good money for. Not only have these drying technicians fulfilled the requirements for certification, they also participate in ongoing training. Every time a new standard is set, they tend to be first in line to learn how to comply in order to maintain their certification status. You know, therefore, that a certified expert is trained not only with basic knowledge but also the newest information.

If your business needs water clean up because of a broken pipe or a faulty supply line, save yourself the trouble of wading through the local listings for someone to hire. When you hire an IICRC-certified specialist, you know the job will be done well.

Is a Flood Cut Really Necessary?

7/12/2019 (Permalink)

Flood cut in a Far North Dallas, TX home

Why is a Flood Cut a Vital Part of the Restoration Process?

Unfortunately, flooding is sometimes unavoidable in Far North Dallas, TX. The important thing is to be prepared to rebuild and repair. One very common tactic used when cleaning and repairing water damage after a flood is called a flood cut. It involves cutting out a large portion of the walls and replacing it with new material. You may be wondering why a flood cut is necessary, as it does tear out a large portion of a building. Take the time to learn all about the flood cut and why it is a vital part of the restoration process.

The Different Categories of Water

To understand flood cuts, you must first understand the different categories of water damage:

Category one water is completely clean. This type of water usually comes from broken pipes.
Category two water, which is sometimes called grey water, is contaminated with minor microbes and bacteria. This type of water usually comes from broken appliances, such as washing machines or showers.
Category three water, which is sometimes called black water, contains serious contamination. This water comes from flooding, septic failure, and other major events.

A flood cut is usually only employed when category two or three water is involved. Most of the time, the water in a flood falls into the third category, which makes it incredibly dangerous.

What Is a Flood Cut?

A flood cut is essentially a line drawn on the walls 12 inches above the highest point the water ever reached. Everything below this line must be gutted from the wall to protect against contamination and mold growth. Category three water can cause serious health problems, which is why a flood cut is so important after flooding. It may be more expensive, but not having a flood cut done is putting yourself at risk to save a few bucks. You should always choose a restoration company that values the flood cut technique.

Tips for Dealing With a Partial Loss Fire

6/25/2019 (Permalink)

A fire loss is considered partial if you have signs of ash in your building

Coping with any kind of fire loss in your North Dallas, TX, commercial building is an overwhelming experience. If your building has only been partially damaged, then your insurance claim will likely fall under the category of a partial loss. It’s important to understand exactly what to expect when dealing with a partial loss fire in order to be appropriately compensated for your trouble. Here are some guidelines for properly addressing a partial loss.

Understand What Qualifies as a Partial Loss

Before you file your insurance claim, you need to have a thorough understanding of what type of loss you are dealing with. You can categorize your loss as partial if you come across the following issues:

  • Destroyed air ducts
  • Signs of smoke, ash or mold
  • Diminished air quality
  • Insufficient repair or cleaning processes

If any of these concerns are present during the fire restoration process, it’s crucial to document them in order to be reimbursed for your fire loss.

File a Claim as Soon as Possible

The faster you make your claim, the faster your needs can be addressed. When insurance companies are dealing with more pressing disasters, a partial loss may not be prioritized and you might be left waiting for a while. It’s therefore vital to file away your insurance claim at your earliest convenience so you can have your business up and running again.

Document All Damaged Items

When the insurance adjuster arrives and throughout the process of making a claim, you’ll need to provide concrete evidence of your loss. The best way to do this is to document any items that have been damaged by the fire. Take a lot of pictures and keep all your records of repairs and maintenance work that has been done.

Whether you’re dealing with smoke damage or structural loss, contacting a professional to arrange a fire damage assessment can help restore your business while you work on your claim. Don’t wait until your fire loss gets out of hand to call for help.

How do you secure a home after fire?

6/21/2019 (Permalink)

Openings to the outside boarded up by SERVPRO of Bent Tree.

Whenever there is a fire in a house there is the possibility of some damaged doors and windows. These damaged openings in the home pose a new problem. There are people who wait for damaged properties to arise in order to loot them after the firefighters have left and the homeowners have found a place to stay.

Boarding Up a House for Security

Plywood against the windows and doors doesn't seem like much of a deterrent for looters. However, if done correctly it is as good as any locked door. SERVPRO of Bent Tree starts by adding a panel to the opening and then use a brace on the inside of the home. We do not like to use screws along the outside of the house as it damages and is easy to pull off. Using a brace on the inside means there are no screws on the outside and no damage.

Does a Flood Mean Black Water Damage?

6/21/2019 (Permalink)

Black water is considered a category 3

When discussing flood water, the characteristics of the water’s initial source usually determines how it’s categorized. The category determines how damage from each classification is cleaned and repaired.

Water Damage Categories

Category 1: Water in this category comes from a source considered to be clean, such as water pipes or a water heater. Recovery from clean flood water is the simplest and fastest:

• Water is removed using portable or truck-mounted extraction equipment

• Baseboards are removed so that holes for air flow can be drilled about 16 inches apart

• Air moving and dehumidifying equipment is placed strategically to maximize evaporation

Category 2: Water from sources such as showers, washing machines and dishwashers is considered slightly contaminated but shouldn’t cause illness unless a large amount is consumed. Cleanup from category 2 water damage involves the same steps as above, in addition to cleaning and disinfecting carpeting if approved by your insurance provider.

Category 3: Because it is impossible to determine what substances flood water may have come into contact with, it is always considered to be category 3, or black water. It usually comes from sources such as sewage or bodies of water that overflow to cause storm damage. Due to being contaminated with a number of microorganisms and bacteria, the damage from water in this category mandates much more intensive and time-consuming cleanup:

• Any porous materials such as furniture, carpet and padding will be removed

• Non-porous materials can be cleaned and disinfected

• The affected area is isolated to prevent contaminating the rest of the structure

• Any structural elements contaminated by the water are cut out and discarded

• Disinfectant is applied to kill any contaminants still present

• Air movers and dehumidifiers are placed to remove moisture

After this process is complete, building restoration can begin. Much of the time it takes to recover from storm damage is consumed by obtaining bids and approvals for the work that must be done. Remediation professionals in Dallas, TX, can provide the expertise and equipment needed to repair the damage so you can rebuild.

Creating a Dynamic and Useful Business Continuity Plan

6/17/2019 (Permalink)

The first step is to conduct a Business Impact Analysis

Follow the Steps Below to Mitigate Losses and Keep Employees Safe

When asking business owners in Dallas, TX, whether they have a business continuity plan in place, many don’t have confident answers. They have fire drills or loose procedures for emergency situations, but they often fail to see the need to have it clearly written down. Any number of situations can cause catastrophic damage to a building. Although it takes an investment in time, it’s essential to follow the steps below to mitigate losses and keep employees safe.

1. Conducting a Business Impact Analysis

The first step is to conduct a Business Impact Analysis, or BIA, in order to identify the critical functions within your company and how those operations could continue offsite. The point of the BIA is to survey employees to assess risks posed if a disruption occurs, as well as to prioritize which items need to be restored first. Once the analysis is completed, a report should be compiled and agreed upon by business leaders.

2. Creating a Business Continuity Plan

The next step is to specify detailed steps to keep the most critical aspects of the business functioning. For factories with multiple locations, this might mean moving essential processes to another facility. For office roles, it could be having a temporary workspace to access company servers. The plan should also include a list of companies that specialize in dealing with restoration and damage to begin the repairs.

3. Communicating the Plan to Employees

Communication is key in any emergency. Once a business continuity plan is established, employees should be trained on proper procedures. There should be a phone chain, as well as emailed instructions as soon as a problem is identified or predicted. A coordinator should be appointed to regularly confirm employee contact information and update it with any new or terminated workers. This coordinator should also conduct annual and new hire training.

A good emergency response plan is necessary for every company. It will minimize risks and give you peace of mind. It also serves to help keep employees informed and safe, as well as keep your business operating in unforeseen situations.

What You Should Do When a Leak Under Your Kitchen Sink Creates a Flood?

6/10/2019 (Permalink)

Once you notice leaks underneath your sink you should turn off the water.

That nagging leak under your sink may start out as just a small annoyance. Indeed, the water damage may be minimal or even invisible when these problems begin. However, if you neglect this issue, flooding can occur, which would introduce a whole new set of concerns in your Far North Dallas, TX, home. The moment you detect leaks in the plumbing, take swift action.

What's the Rush?

You may pass off the leaky sink as something you can fix later or a consequence of having an older home. Over time, though, you may discover water in home in various places such as the floor, walls, furniture or even electronics. Floods can have the following effects:

  • Introduce mold into you home
  • Damage or destroy drywall
  • Warp flooring
  • Ruin electrical systems

Shut Off Your Water

Your first step once you notice leaks underneath your sink should be to turn off the water coming to that area. This will stop additional flooding from occurring from that portion of the home and will allow you to make further assessments to the extent of the pipe damage.

Contact Your Insurance Company

When the damage is bad enough that you'll have to start kitchen repair, it's vital that you get in touch with your insurance company and report the incident. This will start the claims and coverage process so you aren't left with a big bill. Get familiar with your policy.

Hire a Specialist to Clean Things Up

Your final step should be to let the professionals take over. Water removal specialists have the skill, experience, equipment and techniques to not only put an end to the leaking water but to clean up the damage left behind. The professionals will extract all water, dry and sanitize the area, and repair or replace pipes, drywall, flooring, and other damaged materials.
Do your part to reduce the risk of flooding at home. If you discover damage, the professionals are just a call away.