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How Professionals Can Restore Your Damaged Documents

3/24/2019 (Permalink)

Why SERVPRO How Professionals Can Restore Your Damaged Documents Flooded office building in Dallas,TX

Significant damage can occur following a flood or fire in your Dallas, TX, office building. Not only do you have to worry about structural issues and potential concerns with electronics, but you also have to think about sensitive documents and paperwork. You can’t afford to lose these items. Fortunately, document restoration is possible when you partner with a team of professionals.

Focused Approach

A team of document restoration professionals will handle your books, papers, files, and other important items with care and concern. The technicians will use the following approach to ensure they make every effort to save your materials:

  • They’ll do the restoration work at a secure, offsite facility.
  • They’ll use the latest technological advances and techniques.
  • They’ll work on virtually any type of document.
  • They’ll dry, clean, and disinfect the affected documents.

The Methods

Document drying is a delicate process, which is why you don’t want just anyone handling your items. A professional team will use a state-of-the-art vacuum freeze-drying technique that will remove moisture from the materials while maintaining the integrity of the paper. The company will use the highest-quality equipment, which they also use on valuable, vital documents in organizations and agencies around the country.

What They Can Salvage

One of the main reasons you should enlist the expertise of a restoration company, such as SERVPRO, is that it can successfully take care of a wide range of documents and materials. No matter what line of work you’re in or what documents a disaster has damaged or altered, you can count on these professionals to help. You could have content such as books, x-rays, blueprints, parchment, or maps, and the team should be able to get these items back to you in excellent shape. Even better, SERVPRO can keep costs lower than other commercial companies.

When it comes to document restoration, SERVPRO should be your go-to choice for a solution to your concerns. This company has what it takes to preserve your precious content.

Salvaging Your Home’s Building Materials After Sustaining Water Damage

3/14/2019 (Permalink)

Water Damage Salvaging Your Home’s Building Materials After Sustaining Water Damage Hardwood floor restored after a water damage in Far North Dallas, TX.

When your home in Far North Dallas,TX, suffers a blow from water damage due to a faulty water supply line, a pipe burst, or failed water heater time is of the essence. Of course you want to rescue and salvage any of your personal belongings, furnishings and floor coverings from further damage by immediately extracting the water and drying things out. But that is really just scratching the surface of the cleanup job.

More Than Skin Deep

Buried behind and beneath the water saturated carpets and curtains are some potentially bigger concerns. Hidden water can wick up or seep down - depending on which floor of your home experienced the flooding - into the sheetrock, studs, joists, subfloor and insulation that give your home its structure. Swelling wood and disintegrating sheetrock are no laughing matter and require as much attention to water removal and drying out as your oriental rug.


Cabinetry in your kitchen, bathroom or den can also absorb water, which can result in warping and loosening of veneers from swelling wood. Laminate-coated pressboard is a particular problem as it can literally flake apart if it sits in water long enough. Removing water completely and immediately is critical.

Floors and Walls

Subfloor will most likely need to be replaced. Real wood studs and joists can be saved if dried out completely and quickly. The greenboard in a shower or bath surround is made to handle water in case of a leak but even standard sheetrock can be salvaged if water saturation is mitigated soon enough and it is properly dried out.

Beyond following up with a water pipe repair, understanding how to go about extracting the water, drying out the swelling wood and other building materials, and making decisions about what can be saved and what must be replaced is best done by a professional water damage restoration company in Far North Dallas, TX. They can help with dehumidification, odor and bacteria removal as well. Their training and knowledge is key to having a water damage and black mold-free home.

Does Rental Insurance Cover Mold Damage?

3/7/2019 (Permalink)

Mold Remediation Does Rental Insurance Cover Mold Damage? Mold on corner of a wall in a Far North Dallas, TX home.

On the surface, this seems like a fair question. A closer look, however, shows that it is a bit misleading. The question suggests that the tenant's rental insurance pays to remediate mold damage. The truth is that, in many cases, the landlord is responsible.

Renter’s Face Several Possible Mold Scenarios

All scenarios require immediate notification of the landlord about the mold problem. They also involve asking the insurance company about coverage.

Potential scenarios are:

  • The mold is a direct result of a structural or plumbing problem. That moldy wet spot on the ceiling is not the tenant's responsibility. Neither is the mold under the leaky sink.
  • The common areas like hallways, stairwells and basement storage areas are moldy. These are not the tenant’s responsibility.
  • The moisture and mold come from overflows caused by the tenant. These would include sink overflows or floods caused by washing machine failures. Mold removal is likely the tenant’s responsibility. Rental insurance should cover the expense.
  • Moisture and mold result from sewer backups and floods originating outdoors. These should not be the tenant’s responsibility.
  • The bathroom has mold and mildew. Bathrooms are inherently moist. One should expect to find mold and mildew there. It is the tenant’s responsibility to keep those areas clear of mold and mildew. If the problem is severe, it may end up being the tenant’s responsibility to remediate the mold and mildew.
  • Mold is growing on interior surfaces with no known source of moisture. It may be that the humidity level of the space is high enough to support mold growth. Mold growing out in the open is easy to spot and remove. Behind appliances and above drop-ceilings, it can quickly grow out of control. This should not be the tenant's responsibility.

Mold in Far North Dallas, TX, calls for the help of mold remediation specialists. They will work with the rental insurance company and get the job done. In the end, it will be “Like it never even happened.”

What You Need To Know About Document Restoration With SERVPRO

2/18/2019 (Permalink)

Document Restoration

If a client has suffered damage to his or her Far North Dallas, TX, home, it can require quite a bit of restoration. Not only will the structure of the house need work, but the property inside will need to be repaired or replaced as well. Paper items are often considered lost once they’ve been damaged, but this is not always the case. Here are a few things you should know about the restoration process.

1. When Do You Need Document Restoration?
Clients will most likely need this service when there has been some kind of water damage. In the case of a burst pipe, flood or a fire that involved using a hose, there will be quite a bit of water in the home. If important or sentimentally valuable documents have gotten wet, your client will likely want to have them restored if it is possible.

2. How Is Restoration Done?
Because paper documents are very porous, they absorb water quickly. SERVPRO uses a freeze-drying process during document restoration that removes the water and returns the document to its previous state. Because water can carry contaminants such as pesticides, harmful chemicals, bacteria, and viruses, it is important to have your items sterilized as well. During restoration, a gamma irradiation process will be used to clean and disinfect any documents that have been in contact with potentially contaminated water.

3. What Related Services Are Offered?
The experience of nearly losing their important documents can be upsetting to your clients. During the document restoration process, SERVPRO offers a digitizing service that can bring them peace of mind. Creating digital copies of their documents is a great way to prevent any potential losses in the future. It can also be convenient for them to have access to all of their important items in one place.

Document drying can be an incredibly useful service to those who need water damage restoration. It can save important documents and keep your client’s from going through the stressful process of replacing them.

Three Storm Safety Tips for Property Managers

2/13/2019 (Permalink)

Storm Damage Three Storm Safety Tips for Property Managers In the event of bad weather, you should always have a plan in case of an emergency

Importance of Storm Preparedness

If you are a property manager in Far North Dallas, TX, storm preparedness is an important part of the job. You will need to make sure that you do whatever you can to keep your property and the people in it safe. When you are expecting a storm, there are a few things that you should be sure to do.

1. Have a Plan
In the event of bad weather, you should always have a plan in case an emergency arises. This is a crucial part of storm preparedness and should include what you will need to do before, during and after the storm. Let all employees know what the plan is and ensure that everyone has a thorough understand of what is expected of them should there be an emergency. Residents or tenants should be informed of emergency procedures as well. After the storm has passed, be prepared to hire an emergency repair service to take care of any damage.

2. Consider Employee Safety
While you may want to conduct your property management business as close to usual as possible, you will need to keep the safety of your employees in mind. If any of your workers live in an area that is affected by the storm, it may not be reasonable to expect them to come to work. You should plan to have fewer staff available than usual during this time. If an evacuation of the area is ordered, all employees will need to leave the property.

3. Keep a Contact List With Important Information
In order to ensure that your residents or tenants are safe, you should keep a list of important information handy. Some things to include in the list are names of residents with contact information and the number of people, children, and pets in each room or apartment. It is also a good idea to keep track of any elderly or special needs residents who may need help in case of an evacuation.
When managing property, storm preparedness is essential. The safety of your staff, tenants and residents should be your number one priority.

Know How To Deal With a Fire Before One Starts

2/4/2019 (Permalink)

Fire Damage Know How To Deal With a Fire Before One Starts Use the PASS technique when operating a fire extinguisher

Follow These Four Steps When That Need Arises

You've probably seen a fire extinguisher hanging in offices and schools in Far North Dallas, TX, before, but did you ever have to use one? If you needed to put out a fire, would you know how to use one? Following these four steps will help you if and when that need arises.

1. Pull the Alarm

When a fire erupts, sound the alarm so everyone in the building can get out. Once the alarm is on, you need to notify the authorities. Home alarm systems can automatically call all necessary emergency personnel. If you do not have home monitoring, call 911 and speak with the fire department and describe the situation.

2. Assess the Fire

To give the authorities all of the information they need to respond appropriately, assess the size of the flames. A small kitchen fire can be managed more easily than a blazing two-story building. If there is no way you can put out the fire, evacuate the area immediately. If it is small enough that you can attempt to put it out, remain calm and get your extinguisher.

3. Use the P.A.S.S Technique

Make sure to use the PASS technique when operating a fire extinguisher. Pull the pin. Aim the hose at the fire. Squeeze and Sweep: squeeze the handle down while sweeping the hose back and forth.

4. Reassess the Fire and the Extinguisher

If the flames aren't out or the extinguisher is empty, leave the area. If the visible flames have been extinguished, back away from the fire damage. If your extinguisher isn't empty, you can remain in the area to ensure the flames don't start again.

Knowing how to use a fire extinguisher is key to remaining calm during a fire emergency. Any safe attempt to contain the flames can help firefighters in Far North Dallas, TX, minimize the damage once they get to the scene. Remember, after the fire has been put out, you'll want to call a fire restoration company to rid your home of smoke and debris.

Preventing Mold Growth: Knowing Where Mold Can Grow

1/25/2019 (Permalink)

Mold Remediation Preventing Mold Growth: Knowing Where Mold Can Grow Finding mold in a Dallas, TX home

Preventing Mold Growth

Water leaks, worn seals on windows and doors and poor ventilation can lead to the development of mildew and mold damage. To prevent this potentially costly disaster, it is wise to maintain and inspect areas of your home that lead to moisture infiltration.

1. Roofline

While it may not seem like it, your roofline is a prime location for mold and mildew growth, especially if you live in humid areas or areas where the temperature fluctuates dramatically throughout the year. For instance, frigid winters with heavy snowfalls that give way to hotter summers can lead to moisture buildup under shingles. Additionally, the variation of storms throughout the year can lead to minor holes in your roof that allow water to enter the attic space.

2. HVAC Systems

Ductwork and ventilation can often be hiding mold damage. Your HVAC system, if not properly sealed and cleaned, can house moisture and other elements that lead to the development of fungus. Additionally, leaks in your AC unit can cause leaks in ceilings and wall cavities.

3. Plumbing

Mold growth occurs in damp and dark areas. Therefore, if you experience a mold problem, it is likely near damaged plumbing. Pipes do not have to burst to lead to fungal growth. Pinhole leaks or even improper insulation leading to sweating can produce enough moisture to create the problem.

4. Doors and Windows

Additionally, poor seals around doors and windows can allow water to infiltrate the structure of your home, resulting in mold development. A mold remediation specialist in the Dallas, TX, area can perform an assessment to help you designate problem areas around your property and identify possible solutions.

Mold damage is a common problem amongst homeowners, but it is easily mitigated and even prevented. Knowing where to look and the common issues that arise will help you stay ahead of any potential problems with mildew and mold.

The First Steps To Take When Your Kitchen Floods

1/18/2019 (Permalink)

Water Damage The First Steps To Take When Your Kitchen Floods Mold in kitchen cabinets due to water damage in Far North Dallas, TX

The First Steps To Take When Your Kitchen Floods

There are a few clear signs that you have a leak under your kitchen sink. You may hear drips of water even after you turn off the faucet. The bottom of your cabinet may be wet. If the leak is big, you may even see some flooding. Once you notice these signs in your home in Far North Dallas, TX, there are three steps you need to take immediately in order to prevent as much damage to your kitchen as possible.

1. Shut Off Water

The less water you have bursting out of the leaky pipe, the less damage it can cause. To halt the progression of the problem, turn off the water at its source. Cut off the supply on the wall, or, if that’s not possible, turn it off at the main. By preventing the flow of water in the home, you can minimize damage.

2. Call Insurance Agent

After the water feeding the flooding has ceased, it is time to call your insurance company to report the problem. You can file a claim for any damage caused by a sudden pipe leak. As long as you can prove it is not a long-term problem and it is not a result of your negligence, your homeowner’s policy is likely to cover the costs of repairing the damage.

3. Call Repair Personnel

In the interest of preventing further damage to your home, place a call to water restoration specialists. These experts assess the damage, propose possible solutions and take your kitchen repair from water extraction to structure restoration. If they start the repairs quickly, you may be able to avoid secondary damage such as mold growth in your home.

A leak in your kitchen can lead to flooding and significant water damage. When you notice a leak has occurred under your kitchen sink, shut off the water source and call your insurance company and repair specialists to get your home back to normal as soon as possible.

Can a Mitigation Company Also Rebuild?

1/12/2019 (Permalink)

Commercial Can a Mitigation Company Also Rebuild? SERVPRO is ready for any commercial restoration in Dallas, TX

3 Benefits a Complete Service can Provide

A property owner can facilitate the fire damage recovery process by relying on the same service to perform mitigation and restoration. Rather than seeking estimates from separate fire mitigation and restoration companies in Dallas, TX, an owner can provide an insurance adjuster with a single estimate. Learn more about three benefits a complete service can provide.

1. A Comprehensive Schedule

A mitigation and restoration company can offer property owners and insurers schedules that account for the duration of the recovery process. If more extensive work is needed, it will be easier to adjust the schedule without worrying about the availability of other companies.

2. A Coordinated Effort

When more than one service is involved in a recovery effort, it is necessary to carefully communicate and verify a shared understanding of requirements. An all-in-one service will have access to a single set of records, including an estimate and schedule. This can ensure that the process of mitigating fire damage goes smoothly and can be adjusted as needed.

3. A Complete Restoration

There is less of a risk of requirements getting lost in the shuffle when a single service undertakes fire mitigation and restoration. Rather than worrying about miscommunication or differences in opinion with regard to the best methods, a single service can develop and stick to a unified plan. This can prevent delays and help to ensure that a restoration effort will be complete.

A damage mitigation company that also specializes in restoration can transform a fire-damaged building back into a functional commercial property. The property owner will be able to provide a commercial insurance adjuster with a single estimate. Insurers are more likely to cover claims that involve work done by a company with a track record of successful cleanup and rebuilding projects. Look for a one-stop shop to mitigate and restore fire damage at a property in Dallas, TX.

How To Respond to Water in Light Fixtures

12/26/2018 (Permalink)

Water Damage How To Respond to Water in Light Fixtures If you have water in light fixture contact a Dallas, TX professional

Prevent Further Damage

Water that drips from the fixtures can be a pretty frightening experience, especially when you realize the extent of damage that water in light fixtures could represent. If you see water in the ceiling fixtures, don't try to release the water. Take the following steps to prevent further damage.

  • Shut off the electricity to the home at the breaker box.
  • Use a non-contact voltage tester to confirm that power is off.
  • Shut down water to the house at the main shutoff valve.
  • Contact a Dallas, TX, professional.

Once these steps have been completed, remove any water-logged furnishings to a dry location.

Keep Your Family and Home Safe

It may seem convenient or even funny to poke at water in light fixtures, but there's more to worry about than ceiling damage. The combination of water and electricity could put everyone in the home at risk of shock or electrician.

Why Not DIY This Damage?

There are several other reasons to step back and let professionals deal with water in the ceiling. For example, identifying the source of the leak is difficult. The water could have covered a lot of distance before pooling in your fixtures. The water may have caused structural damage or mold, and professionals are often better prepared for dealing with those large-scale problems.

Address the Underlying Problem

Once the leak and the ceiling damage have been addressed, you may want to tackle some other home repairs. If the leak originated with your roof, you might need to repair holes in the roof and replace shingles or other roofing. You may need to replace insulation or clean out the gutters running along the roofing. Once again, significant damage in these areas should be tackled by Dallas, TX, professionals.

The best way to maintain safety and prevent further damage to your home is to shut off both the water and electricity and then contact a water damage repair professional. These experts will address water in light fixtures, remove the damaged components, repair the leak and the ceiling damage, and install any new fixtures as necessary.